Introduction

At Santié Skin, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, purchase our products, or engage with us on social media. By using our services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details when you place an order or sign up for our services.

Account Information: Login details for registered accounts on our website.

Technical Data: IP address, browser type, device information, and cookies to improve your experience on our website.

Marketing Preferences: Information about your preferences and interaction with our email campaigns or social media.

2. How We Use Your Information

We use your information to:

Process and fulfil your orders.

Manage your account and provide customer support.

Send updates about our products, promotions, and services.

Improve our website’s functionality and user experience.

Comply with legal obligations and prevent fraudulent activities.

3. Sharing Your Information

We respect your privacy and will never sell your personal information. However, we may share your information with trusted third parties, including:

Payment processors to facilitate transactions.

Delivery companies to ensure your orders reach you.

Marketing platforms to send promotional communications, where consent has been provided.

Legal or regulatory authorities, if required by law.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, including any legal or accounting requirements.

5. Your Rights

You have the right to:

Access, correct, or update your personal information.

Request the deletion of your personal data, subject to legal or contractual obligations.

Opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

6. Cookies and Tracking

We use cookies to improve your browsing experience and gather data about website usage. You can control cookie preferences through your browser settings.

7. Security Measures

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, or disclosure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Santie Skin

Email: hello@santieskin.co.uk

Address: Lytchett house,13 Freeland Park, Dorset, BH16 6FA

Effective Date: 28/11/24